Dedicated UK support team

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Contact us for help, support or advice from technical questions to business queries on how mobile marketing can revolutionise your business. Don’t forget to check out our FAQs, free downloads and videos. Calls to and from Textlocal are recorded for monitoring and training purposes.

How can we help?

Knowledge base

Get explanations and feature walk throughs.

Platform FAQ

Read our compiled list of questions and answers.

Contact support

Phone – +44 (0)1244 752 299 Email –

Or, simply complete the form to the right and we’ll be in touch very soon.

Alternatively, SMS text GO to 62277 . We’ll help with any questions you may have about opt-in mobile marketing and SMS text alerts and how it can revolutionise your business.

How to Send SMS Platform

Get started with Textlocal

How to send SMS using Textlocal

Get started and start sending bulk text messages with Textlocal. This guide will show you how:

  • Create SMS sender name
  • Compose your message
  • Add custom fields or surveys
  • Send or schedule messages

Download - How to send SMS

API support

With your Textlocal account you have instant access to our API enabling you to easily integrate our SMS service with your website, software or CRM application in PHP, .NET, C#, Java, Python, Ruby and many more!

How to collect numbers for SMS marketing campaign

How to create a SMS contact list

Whether you are starting from scratch, or you already have your customers’ mobile details, this guide covers everything you need to know about building your contact lists:

  • Existing contact numbers
  • Collecting contacts with short numbers
  • Data cleansing
  • Managing opt-outs

Download - How to create a contact list

Mobile web pages for SMS campaigns

How to create a mobile web pages

This guide covers everything you need to know about building mobile web pages to make your communications more effective. You will learn how to:

  • Create a mobile page
  • Add custom fields
  • Add images & links
  • Report on your pages

Download - How to create a mobile web pages

SMS short links

How to use short links and attachments

Get started and add links and file attachments to your SMS marketing campaigns. This guide will teach you how to:

  • Convert links to a short link
  • Insert attachments
  • Insert a survey
  • Track links and report

Download - How to use short links and attachments

Send bulk MMS messages

How to send and receive MMS

This guide covers everything you need to know about sending MMS, to improve the overall engagement and response to your messaging campaigns.

  • How you can use MMS
  • Composing MMS message
  • Receiving on a long or short number
  • Reporting on MMS campaigns

Download - How to send and receive MMS

sending surveys and forms by text message

How to create mobile surveys and forms

This guide covers everything you need to know about creating mobile surveys and forms, to improve overall engagement and response when collecting information from your customers and contacts. Find out how to:

  • Create a mobile survey
  • Attach to a campaign
  • Report on survey results

Download - How to Create Mobile Surveys and Forms

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