Increase member engagement through instant messaging

Send and receive group text messages online to encourage membership growth, support existing users or simply keep in touch with your community.

Textlocal is used by sports clubs, charities, community groups and other membership organisations of all sizes to boost membership engagement. Whether you’re looking to share simple updates or more urgent alerts and cancellations we can help.

Text messaging is low-cost and cuts through the noise to reach recipients instantly and effectively. SMS is the most effective way to keep your members up to date in all situations.

Start sharing SMS alerts with your group today. Creating, sending and receiving text messages online is simple with our online tool, Messenger. Even if you’re in the midst of a crisis and need to get alerts out imminently, your account only takes seconds to set up and runs on a pay-as-you-go basis, so there’s no contracts or commitment.

The team are ready to support you and make sure your emergency communications are sent quickly and efficiently. We also have a range of support guides to get you started.

Check out our handy checklist for some simple steps to help make sure your SMS campaigns deliver real value and results.

Meet member expectations

A key challenge facing membership organisations is engaging with their members in an increasingly digital world. Text messages have an unrivalled reach, connecting your organisation with every mobile device. SMS is one of the most accessible channels for members of all abilities and digital knowledge.

  • Clearly identified sender names for added security
  • Instantly inform people when something changes
  • Deliver images, videos and many other types of content to stay connected
  • Messages can be personalised with member details
  • Schedule and send daily check-in messages to support those more isolated
  • Reach your members regardless of location

Gather essential feedback and information

Our SMS survey tool gives you the perfect opportunity to ask your members for feedback or opinions. Users can submit volunteer forms, send in requests or simply update the group with their progress.

  • The surveys take seconds to build and can include your branding.
  • Recipients will find the surveys quick and easy to complete on their mobile device.

Easily manage your contacts

Managing contacts in Excel or other systems? Our secure online text messaging platform is built around a simple to use address book:

  • Paste, write or upload your membership or contact list
  • File contacts into groups based on location, interest or other factors
  • Automatically personalise each text message to each recipient
  • Schedule alerts and reminders to go out in advance

Pricing for Charities

Registered UK charities can benefit from reduced message prices. Complete the charity sign-up page within your online account and, upon verification, we will apply the reduced rate to your account. Our charity rate is the lowest available. Sign up for an account today and our onboarding team will speak to you about our special charity rates.

Pay-as-you-go pricing

We offer scalable prices on our text message bundles and because you pre-pay for the messages you send, you will never go over budget.

Control and approve messages

Create an account for local organisers and approve messages before they’re sent with our unique send approval service.

No contracts or commitments

There are no contracts, commitments, or fees to use our platform – simply purchase your credits and start sending!

Send from any device

Not only send and receive messages from our online platform, send messages using email to SMS, or automatically using our API or Zapier.

Discover the broader benefits of SMS for your business

In our recent Why SMS guide, we explore the plethora of ways mobile messaging can improve customer satisfaction and conversion rates. Download the guide here to explore the potential of SMS today.

Speak to your own mobile messaging expert

If you need assistance, our team of customer service agents can help you can get the most out of your Textlocal account. The team helps thousands of organisations around the county communicate with members, sponsors, service users and other contacts. They can help you craft your messages and use the features in the platform to get the best use of your time and budget.

Using QR Codes to track attendees meant that Greenpeace staff could easily use mobile phones to generate a report on who attended.


  • Greenpeace – generate a report on who attended