SMS for opticians

Increase eye tests and reduce 'no-shows'

Whether you want to increase returning patients or reduce appointment ‘no-shows’, text messaging is proven to boost revenue and patient satisfaction for opticians. Over 90% of text messages sent are read within 3 minutes. Using our free software, you can instantly contact 500 patients for under £25.

Benefits for opticians

  • Increase returning patients – send annual check-up reminders
  • Reduce no-shows – send appointment confirmations and reminders
  • Keep patients informed – advise patients their glasses or contact lenses are ready for collection
  • Reduce admin – easily schedule texts and save staff time calling
  • Improve practice revenue – through personalised vouchers

Why SMS is the solution to appointment ‘no-shows’

Many opticians are fed up of wasting valuable testing time because of ‘no-shows’ and wanted a quick way of reminding patients of their appointment.

Opticians case study

“We’ve found that customers of all ages have a mobile phone and respond well to our messages. It has also reduced ‘no-shows’ and allowed us to use our appointment time more efficiently.”

Dolores Marshall, Dolores Marshall Opticians

Dolores Marshall Opticians case study

Free trial to 100 patients

When you sign up for Textlocal’s free of charge, contract-free platform, as standard you get 10 free SMS credits to have a play around with. For opticians we are offering 100 credits completely free, so you can trial SMS for no cost whatsoever.

Overall, we’re very satisfied with the usability of the platform. We are a large optician in London and interestingly, we also receive a far higher (approx. double) response rate from text eye exam reminders than email.

—Eye Contact

  • Eye Contact – Great response rate from text reminders