Quarry Pods at Dunsdon Farm are a glamping campsite in Devon. Their camping pods can be described as luxury wooden tents that are close to nature and surrounded by local outdoor activities.
To keep their guests informed about their accommodation including arrival information, pod location and general contact information.
Collecting guest mobile numbers means that Quarry Pods can text important information to their guests in a quick and reliable manner. As everyone always has their phones with them, guests will always be able to access this information.
With the use of SMS, face-to-face meet and greets with guests are no longer necessary, meaning staff resource, time and money are saved.
Great customer feedback is received on guest review sites including TripAdvisor, gaining a 4.5 out of 5 rating. Guests claim to be happy to receive information via text message and do not feel forgotten.
Textlocal has been an easy way to integrate guest contact that has been well received by our guests!!
—Paul Stenning, Quarry Pods at Dunsdon Farm