APB Computer Services Ltd Uses Textlocal’s Bulk SMS Software

Overview

Established in 2003, APB Computer Services is a Cornwall based Information Technology Consultancy specialising in software development and machinery repair.

Challenge

More and more clients of APB Computer Services were requesting web-based technologies to automatically communicate with their customers. While email had been used for some time, it wasn’t generating the impact needed, so another channel was needed that wouldn’t be overlooked, was cost-effective and easy to set up.

Solution

SMS was quickly identified as the ideal solution for an online booking system for a client who wanted to be able to send booking notifications and reminders.

The business had specific requirements, after researching numerous providers they found Textlocal were the best fit who could provide the following:

  • An API option that could easily integrate into their software.
  • A trial version to test its abilities without having to sign up to any large expenses such as monthly fees.
  • A service that didn’t charge monthly fees or have set minimum quantities.
  • Options to purchase credits in various bundles as not all clients want to buy 1000’s of credit in one go.
  • The ability to be able to easily access the API documentation.

Results

The main benefit found so far has been to quickly offer their clients their required functionality at a reasonable cost. Additionally, the Textlocal software was easily integrated into their own system in a matter of minutes. Getting something up and working so quickly to show their client was extremely beneficial for their business and adds another solution to their offering.

Download case study

APB Computers-Case Study 2020