How to send texts from your CRM system or app with our free SMS API

Setting up SMS in your business doesn’t have to be a chore. Learn how you can connect the Textlocal online platform with your website, apps and software using our SMS API.

By now, you’ve probably had a chance to read The State of SMS white paper. So, you’ll probably be perfectly aware of the fact that text messages average a 98% open rate and 37.2 million consumers have opted-in to receive them.

However, I understand that there’s a considerable difference between liking the sound of something and actually implementing it. I mean, I love the sound of moving abroad, but I’m still sat here writing this in the UK.

But just like my desire to soak up the sun on a full-time basis in a faraway tropical land, there is a solution to make SMS marketing a reality within your business. And the best part of all is that it’s easy for your developer to implement and free to use.

An introduction to our SMS API

Our platform here at Textlocal comes with a range of SMS integration services. Instead of having to add SMS to your growing list of marketing channels, you can use it within your current CRM systems, website, software or apps.

For instance, if you’re in the hospitality sector, you can connect SMS to your Opera PMS system and improve the customer experience by sending them notifications. This could be useful for hotels looking to upsell extras or to let their guests know when their room will be ready.

On the other hand, a restaurant can use our send SMS API to a customer alerting them when there’s a table free. While recruiters and automotive businesses could connect SMS to their DMS systems and send timely job alerts to candidates and potential buyers.

Regardless of industry and usage, by using our API, you won’t feel like you’re adding another system to the process mix. By adding SMS to your marketing strategy, you’ll be instantly improving the customer experience and raising the chances of making more money. With our API integration, you can merge other marketing channels together and benefit from having our SMS platform built into the CRM apps you’re already using. It’s simple for your developers to use and you’ll get the shiny results without all the work.

Simply send a contact number and a message to our SMS gateway and it’ll be delivered in seconds. Our SMS API enables you to personalise texts, schedule your messages, receive delivery receipts, and include any results from your mobile forms and surveys into your app.

By using our free receive SMS online API service, you can receive text messages from one or more inboxes as well, for a more streamlined process. Or, integrate with our multichannel API if you’re using multiple messaging channels.

To learn more of the technical bits about our API key, or to view our supporting documents, go to our knowledge base.

Send SMS directly from your CRM and apps

Earlier last year our SMS platform was made available on the app automation website, Zapier. This enables businesses and organisations to integrate our SMS marketing platform with over 500 apps – over 60 of which are available for big and small CRM platforms.

If you use Salesforce, you can create new leads within the CRM app from those generated via an SMS marketing campaign. Or if you’re an avid Facebook user, you can send an SMS confirmation to any new contacts you acquire through Facebook Ads.

For more information on Zapier, go to our dedicated page here.

Take your first steps today

To create a more connected marketing experience, simply sign up for a free SMS account and one of our experts will be in touch to run you through our API step by step.

open rate

Over 98% of the text messages sent from our SMS tool are opened and read. That’s unmatched communication power for your business. Try it for yourself.